Question 1

What can I do on the free plan?

Accepted Answer

The free plan lets you create and send up to 5 invoices per month, add up to 10 customers and use our starter templates. It's free forever, with no card required — perfect for freelancers and small shops just getting going.

Question 2

How do I upgrade to Pro?

Accepted Answer

Open Settings → Billing and pick the Pro plan. Upgrades take effect instantly, so unlimited invoices and premium templates are unlocked the moment you subscribe. You can switch back to free at any time.

Question 3

Is there a mobile app?

Accepted Answer

InvoiceNow runs beautifully in any mobile browser — create, send and track invoices from your phone with no install needed. Native iOS and Android apps are on the way; Pro users will be the first to get access.

Question 4

Can I add a watermark to my invoices?

Accepted Answer

Yes — on any plan. Turn it on in Settings → Invoice Fields (or from the Builder toolbar) and choose your own text or your uploaded company logo. It's off by default, so nothing is stamped on your invoices unless you turn it on.

Question 5

Do you support GST and VAT?

Accepted Answer

Yes. Add your GST or VAT number and tax rates in Settings, and every invoice calculates tax per line item. Your tax summary report is ready to hand to your accountant, with GST and VAT breakdowns included.

Question 6

Can I share invoices over WhatsApp?

Accepted Answer

Absolutely. Every invoice can be shared as a PDF or a secure link via WhatsApp, email or SMS in one tap — the most common way our customers get paid faster.

Question 7

Do you offer reseller or agency licenses?

Accepted Answer

Yes. Agencies and resellers can manage client invoicing under their own onboarding with client licenses. Reach out via our contact page and we'll set you up with the right plan.

Question 8

How do I cancel my subscription?

Accepted Answer

Go to Settings → Billing and choose Cancel plan. You keep Pro features until the end of your current billing period, then move back to the free plan — your data and past invoices stay intact.

Question 9

How is my data kept private?

Accepted Answer

Your data is isolated per account using row-level security (RLS), so no other customer can ever see your invoices, customers or reports. Everything is encrypted in transit and at rest.

Question 10

Can I export my data?

Accepted Answer

Yes. You can export your invoices, customers and tax reports as PDF or CSV at any time from the dashboard — your data is always yours to take with you.

Frequently asked questions

Getting started

Billing & plans

Data & security

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